Just wanted to state how happy we are at Bennetts Home Furnishings with your service. I have been in this industry for well over 40 years and your computer service is by far the best we have ever experienced. I know from experience how difficult and intractable software and hardware issues can be. And, how each side can blame the other. As soon as you took over our account all the long running stubborn and recurring issues were soon resolved.
You always work as if our business was your business as you work very hard to save us money but also tell us what we honestly require. You are available "24/7" and if we have an emergency you are there quickly and always with a great attitude. You have kept Bennett's efficient and current with any hardware we need. You understand our software and have worked seamlessly with our software supplier. Something none of your predecessors were able to do well.
Please let me thank you for your outstanding service. I would recommend your services to anyone.
Our company had been having some major problems with Outlook which was wreaking havoc with our day to day business. During this time we were dealing with a few different IT people from the GTA who were not reliable in getting back to us in a timely manner to resolve our problems. Out of sheer frustration with our existing IT people, I was told about Greg Ruttle at Computer Concepts from another local business so I decided to give him a call. I was instantly put at ease with his responsiveness, and sincere interest in trying to resolve our issue as quickly as possible. It was refreshing! Greg came right away and tackled our problem head on. The problem was resolved as were many other issues that arose over time.
Greg Ruttle and Computer Concepts is definitely our “go to” company whenever we have the slightest IT problems. His positive and cheerful personality put you right at ease. He responds immediately and always fits you in right away. He makes us feel like he is a member of our team and is right on top of all of our issues.
I would highly recommend Greg Ruttle if you are looking for someone who knows what they are doing and has your company’s best interest in mind.
It is my pleasure to highly recommend Greg Ruttle from Computer Concepts Peterborough as your go-to computer guy.
Hospice Peterborough has been working with Greg for eighteen years. In that time, he has proven himself to be knowledgable, responsive and a critical thinker. He is personable, dependable and very helpful in a crisis! He was able to set up and expand our networked computer environment and has helped us plan, wire and move our systems to a new location.
I would be happy to speak to anyone as a reference for Greg as he is an integral part of our hospice team.
Our office decided to use your services because you came highly recommended by another law firm and our “computer tech” was becoming unresponsive and quite slow which put us in a bad situation.
Based on what Bonnie from Jack McVicar’s office told us we thought it would be a good fit.
We have benefited substantially by having you service and maintain our computers. We know when we place the call you will get back to us and find the answer and be available. When needed, that relieves a lot of stress knowing you are there.
Two most significant improvements working with you, our computers are working great and also it improves my stress level knowing you are there to help when we need you.
Any issues we have had with any of our computers have been resolved, quickly, efficiently and even at a great price.
Your company has always resolved any issues we have had. If anyone needs a recommendation for a computer tech it would definitely be you. Hands down. If anyone was unsure of your services I would outline how efficient and trustworthy you are with respect to maintaining, installing, etc. all of our computers, printers, etc.
Whenever we have had computer problems Computer Concepts Peterborough has been quick to respond. You always call back and your company has never left us hanging with a problem!
Very accommodating, you go out of your way to get our system up and running, no matter how big or small our dilemma of the day may be.
We have found that Computer Concepts Peterborough are quite knowledgeable, we have never seen you stumped, ever!
You generally leave us with a few directions for understanding our technical problems as to saving us time should we have possible future glitches - much appreciated.
We have given your name to other companies who have nothing but excuses from their then "computer guy" and have had them call us back thanking us for the recommendation of Computer Concepts Peterborough.
Also, when you suspect that we could be needing a piece of equipment such as routers, attachments, etc. you are always prepared, we have never had to wait.
We have from time to time asked you questions about new systems, making changes to our existing platforms and you have taken the time to give us your opinion, without any pressure, leaving the options up to us.